249 Reviews Found
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Confirmed Service Customer
Kinda irritated. I was contacted to do a recall, told to schedule my appointment to get the recall done. So I did, had an appointment at 8:45am. Took our car in mechanic said he will try to have it done by lunch. However I called at 2:30 pm to check status they said still working on it. Then at 4:50pm was told to pick up my 2022 Tahoe as maintenance was completed. When I asked so the recall is done they replied and said, “No, the part is not in to do recall. So why was I told to schedule a “recall” appointment when the part wasn’t even in. and why did it take the entire day to do maintenance. And this is actually the second time. That’s why when we dropped our car off i asked “so you have the part in? because last time i came it wasn’t done cause part wasn’t here. So i wanted to make sure part was in to not waste anymore time and be car less. And they replied and said yes part is in. And then to tell me that it wasn’t done because they don’t have the part really irritated me. If someone can contact me to figure this out.
Christopher K.
WAIPAHU
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Confirmed Service Customer
It was an inconvenience. Dropped truck off early on the appointment day and the truck been get worked on till 330pm. I picked up truck the next day.
Jason A.
KANEOHE
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Confirmed Service Customer
I brought my Camaro in for a way overdue service. I’ve always had excellent service whenever I came in. This time wasn't anything different. The Dealership is always clean and the staff is always friendly and helpful.
Colin W.
HONOLULU
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Confirmed Sales Customer
Felt comfortable, didnt feel cheated or pushed, awesome service and staff, great experience!!
Tuiletuli F.
WAIANAE
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Confirmed Sales Customer
This was our first stop of 3 car dealerships for the day. We had to get some directions from an employee in the lot to have a salesperson come out to help us. Joe Okabe came on the scene and we were instantly in good hands. He answered all of our questions. He was very patient and showed us several models of the Traverse that we were interested in. We ended up leaving and had less than stellar service at the next 2 stops. We immediately called Joe and locked in our pick. He helped us through the process and was so helpful when we were having trouble getting our insurance company to send over the right form for insurance purposes. We traveled off the lot with our brand new car. Thank you Joe and the Waipahu Servco team for the stellar service.
Moana K.
AIEA
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Confirmed Sales Customer
Tasha and Titan was excellent!!! Hands down 5 stars 🌟 for them. Very helpful and very smooth and fast process with Tasha and Titan. Thank you both!!!!
Chalei B.
KAPOLEI
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Confirmed Service Customer
Service department and parts counter persons are great to work with.
David C.
EWA BEACH
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Confirmed Service Customer
Thank you Annelysa for the excellent service 🤙
Isidro T.
WAIPAHU
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Confirmed Sales Customer
Listened to what I was looking for. No pressure. Very friendly and honest.
Cathy C.
MILILANI
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Confirmed Service Customer
Friendly and efficient. Keep me in the loop throughout my visit.
John J.
KAPOLEI
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Confirmed Sales Customer
Always excellent service. My husband bought his truck at Servco 2 years ago, so when it was time to purchase a vehicle for me Servco was our choice again.
Sandra L.
HONOLULU
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Confirmed Sales Customer
Very friendly and amazing to work with. Came to town to pick up my daughter and I. Also he was willing to go above and beyond for us.
Raquel V.
HONOLULU
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Confirmed Service Customer
Ryan was our agent that gave us step by step even when something went wrong with the A/C be helped us as fast as he could. Thanks to the techs for all they did to make it a painless process. Mahalo again from the Lau-Chai’s
Mariah L.
PEARL CITY