249 Reviews Found
Confirmed Service Customer
Manager Bill in the service department was beyond amazing as far as service. What started as a bad day for us ended up being a good one. He assured us our battery issues were gonna be taken cared of. He managed to squeeze us in immediately given the circumstance when we spoke with him on the phone earlier that day. Got the call about an hour an a half after dropping our truck off stating we have a $553 and some change total for a battery replacement. Completely side blinded as the service rep I spoke with assured me my battery was within the warranties range of 42,000 miles. Matt (service rep) said the parts department are going to pro rate it and that I would have to pay something. Frustrated went back to my car and told my husband who was waiting in the lot. I called service back and asked for Bill. While waiting for Bill to call us back Matt called back and assured this service is a free replacement. Needless to say we were relieved. Stated they will have our truck ready shortly. Bill calls us back and I explain what had just happened. He says " I was about to stop you until you said they called back and stated free replacement. We thanked him again for helping us in this unexpected situation and husband wanted to do something to thank him so we picked him up lunch. While picking up our truck with a new battery I met him outside and gifted him his lunch while hugging him goodbye and again thanking him. That was service is all about. Taking care of the customer with that aloha spirit. True Malama right there. We purchased three brand new cars with servco waipahu since 2004-2019 and we continue to be impressed with their service. Mahalo Bill for taking care of our family. We will continue to shop at waipahu servco due to his excellent service. Mahalo Jesse and Pulani Makepa
Jesse M.
WAIANAE
Business Response
We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!
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Confirmed Service Customer
Customer coordinator explained my Bolt's problem and the fix very clearly.
Gail I.
HONOLULU
Business Response
Gail, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
We worked with Ricky Takushi to order my Corvette. He was prompt with providing information and very courteous with us. I would definitely recommend him to friends and family.
Randall C.
AIEA
Business Response
Randall, we're happy you found our staff to be so supportive during your experience here at Servco Auto Waipahu. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Peter, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Sales Customer
Our experience with Mike was smooth and went very well. Process was great and would recommend others to visit Servco Waipahu.
Patricia C.
HONOLULU
Business Response
Patricia, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Servco Auto Waipahu. Thanks for the recommendation, and have an amazing day!
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Confirmed Sales Customer
Servco Chevrolet is an excellent Dealership. I have purchased many new cars and my experience with Servco Chevrolet was the BEST! Everyone at Servco Chevrolet are professionals. Very helpful, knowledgeable and enjoyable to work with the Team at Servco Chevrolet. MAHALO
Guy W.
HONOLULU
Business Response
Guy, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Patrice was very helpful would definitely come back again
Ahmed B.
HONOLULU
Business Response
Ahmed, we're happy you found our staff to be so supportive during your experience here at Servco Auto Waipahu. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Vincent, we appreciate you taking the time to leave us this feedback. We hope to see you soon!
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Confirmed Service Customer
One of the best decision I made is when I choose SERVCO Auto Waipahu for my routine maintenance! Customer service and the quality of work was second to none compare to other chevy dealership on the island. I’m looking forward to my next appointment!
Tj F.
KAPOLEI
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.